OUR SERVICES
Where luxury hospitality meets professional care
Thoughtful experiences for guests. Complete peace of mind for property owners.
We combine intentional design, warm hospitality, and strong operational systems to create homes that feel exceptional — and perform at a premium level.
Our services support both guests and property partners with equal care, detail, and attention.
Premium Property Management
End-to-end management shaped by luxury hotel expertise.
We look after your property as if it were our own — beautifully presented, deeply cared for, and meticulously maintained.
From styling to security, we ensure every detail reflects the high standard Lumora is known for..
Includes:
Professional listings & photography
Revenue optimisation & pricing strategy
Premium styling & property presentation
High-standard cleaning & restocking
24/7 operational oversight
Advanced Guest Vetting & Security
We host only respectful, trustworthy guests who align with the quality of your home.
Our systems exceed standard hospitality measures to safeguard your property.
Includes:
ID verification & screening
Background & stay-history checks
Noise monitoring (privacy-respecting)
Smart digital lock access
External camera monitoring at approved entry points
Holistic Maintenance & Care
Proactive care that preserves beauty, value, and longevity.
Luxury is sustained by consistency — proactive upkeep that preserves beauty, value and longevity.
Includes:
Routine inspections
Rapid-response repairs
Seasonal styling updates
Professional contractor network
Ongoing inventory & upkeep management
Concierge-Level Guest Experience
Warm, thoughtful hospitality that elevates every stay.
We bring five-star touches into real homes, making each stay feel seamless, personal, and memorable.
Includes:
Personal welcome & guest support
Curated local recommendations
Assistance for special occasions
Housekeeping coordination
In-stay service support
Landlord Care & Partnership Support
Transparent communication. Trusted partnership. Consistent results.
Lumora offers a partnership grounded in trust, clarity, and responsive support — ensuring your property feels cared for at every stage.
Includes:
Transparent performance reports
Strategic revenue guidance
Legal compliance & safety alignment
Dedicated owner communication
A personalised, relationship-based approach
A service Built on Intention
Our approach blends the warmth of thoughtful hospitality with the precision of strong systems.
Meaningful stays for guests.
Meaningful returns for owners.